Refund policy
I work intentionally to reduce unnecessary shipping and packaging. For this reason, all pieces are considered final sale unless there is a quality issue.
This policy also helps ensure each piece is made and kept as intended, rather than purchased for temporary use and returned.
Exceptions: If there is a quality issue with your piece, I will gladly work with you to resolve it at no extra cost. You have 16 days from the date of purchase to report any quality concerns.
Because each piece is made to order and resizing requires disassembly and reconstruction, a $30 resizing fee applies. It is the customer's responsibility to review the sizing guide and confirm measurements before placing an order. If you have any questions at all, please reach out — I’m always happy to help. (contact)
Care & Responsibility: While my jewelry is designed for everyday wear, it should still be handled with care. Repeated rough handling, snagging, or excessive force can cause damage over time. Because I cannot control how a piece is treated once it leaves my hands, I’m unable to offer refunds or replacements for damage resulting from misuse or improper care.
Handmade Nature: Each piece is handmade — ring by ring — and subtle variations are a natural part of the process. These are not flaws, but evidence of human craftsmanship. Every piece is tumbled to a smooth finish before clasps are attached, minimizing surface marks and ensuring a comfortable feel.